PRIVACY POLICY
Effective Date: May 2025
Sheerline Solutions is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We may collect personal information such as your name, email address, phone number, and any other details you provide through our website forms, email communications, or service enquiries.
2. Use of Personal Information
We use your personal information to:
Respond to inquiries and provide services
Improve our website and customer experience
Send updates or marketing communications (with your consent)
3. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose it to:
Service providers who assist in our operations
Legal or regulatory authorities if required by law
If your information is disclosed overseas, we will take reasonable steps to ensure it is protected in accordance with Australian privacy standards.
4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
5. Access and Correction
You may request access to your personal information or ask for corrections if it is inaccurate, out-of-date, or incomplete. Contact us at info@sheerlinesolutions.com.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools to improve functionality and understand user behaviour. You can manage cookie preferences through your browser settings.
7. Complaints
If you believe your privacy has been breached, please contact us at info@sheerlinesolutions.com. We will respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.